Things to ask Profixio support for
Functions you ask Profixio support to do for you, such as licence changes, API keys and data-protection requests, and what to tell support when you ask.
Looking for something else? Finding and creating a person Licence types, periods and licence invoicing Swedish member data synchronisation (RF / IdrottOnline) Matching bank payments with an OCR file Searching and finding what you are looking for
A small number of functions in Profixio are not available to any customer login, however much access you have. Contact Profixio support to have them done for you. The main ones are: creating or changing the licence a tournament is run under, switching the messaging (SMS) module on or off for a licence, issuing and changing keys for the API and data feeds, changing the match protocol event types and the referee role names used by a sport, payment-provider configuration, deleting or anonymising a person's data after a formal data-protection request, and looking up or cancelling a login code that never arrived.
To ask for any of these, contact Profixio support and say which club, federation or tournament it concerns, what you need, and by when.
See also
- The referee register, roles and referee types
- Taking payments online
- Sport-specific protocols and event types
- Accounts and signing in
- Federations, districts, sports and other base data
- Languages and translations in Profixio
- Integrations, the open API and webservice access
- Getting help and ordering support
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