Languages and translations in Profixio
Which languages Profixio is available in, how a visitor's language is chosen and changed, and what to do when a text is missing or wrong.
Looking for something else? Tournament settings The tournament website: front page, pages, news and sponsors Messages, e-mail and SMS to teams and participants The Profixio app on your phone
Profixio's interface exists in eight languages. The language menu lists them in this order, with these exact names:
- English
- Norsk (Norwegian)
- Svenska (Swedish)
- Español (Spanish)
- Deutsch (German)
- Dansk (Danish)
- Suomalainen (Finnish)
- Turkish [Türkçe]
The same list is used everywhere: the language menu, the translation tools, and the language filters in Profixio's own administration. Adding a ninth language is a change Profixio has to make centrally — an organisation cannot add one itself.
How complete a language is varies. Where nothing has been translated yet, the original text is shown instead — see "Why a text is in the wrong language".
Your language is a personal setting. It changes what you see and how dates and times are formatted for you. It does not change anything for anybody else, and it does not translate content that people have typed in themselves — tournament names, class names, team names, news posts and messages are shown exactly as they were written.
Changing it yourself. The language menu sits in the top bar on the classic Profixio pages. It is labelled with the language you are in right now ("English", "Norsk", …) and opens under the heading Choose language. Pick a language and the page reloads in it. On the newer pages the same menu is on the Info page.
How Profixio guesses the first time. If you have never chosen, Profixio picks a language on your very first page view:
- It starts from the language your browser asks for, if that is one of the eight. If none of them match, it starts from English.
- A browser asking for Norwegian Bokmål gives Norsk.
- If the result so far is English — whether because your browser really asked for English or because nothing matched — Profixio looks at the country your connection appears to come from and uses that country's language if it is one of the eight.
- If the connection appears to come from Norway you get Norsk, regardless of everything above.
So two things surprise people: a browser set to English can still end up in another language if the connection looks foreign, and a connection from Norway always ends up in Norwegian even if the browser asked for something else. Changing the language yourself overrides all of it.
This guess is made once. From then on your own choice wins, and the guess is never repeated for that browser session.
Where the choice is kept. It is kept in your browser session, not on your user account. A different browser, a different device, a private window, or coming back after the session has expired all start the guess again.
A screen in Danish with a few English or Norwegian sentences on it is normal, and it is not an error.
Profixio never shows a raw placeholder or a code name when a translation is missing. It shows the original text the screen was written with — usually English, sometimes Norwegian. So an untranslated label looks like a perfectly ordinary label in the wrong language.
The common reasons a text looks wrong:
- Nobody has translated it into your language yet. New screens and new buttons start out untranslated in seven of the eight languages.
- It is content, not interface. Tournament names, class names, venue names, news articles, help texts written by an organiser and messages sent by an organiser are never translated automatically.
- It is an email, an invoice or an SMS. Those follow the language chosen when they were sent, not the language you are reading the site in.
- A translation exists but is wrong or out of date. Translations are edited by people, so mistakes happen.
If a text is missing or wrong, report it to Profixio support with the exact text you see, the language you are in, and the page it is on. Profixio can fix any interface text without a software release.
Can be fixed by a translator, with no release:
- Menu items, buttons, page headings, column headings, field labels and help texts.
- Validation and error messages.
- The standard texts in emails and SMS that Profixio itself sends.
- The column headings used in public league tables (per sport and per language).
Cannot be fixed by a translator:
- Anything typed into Profixio by an organiser, club or team. That has to be edited where it was entered.
- The names of clubs, teams, players, venues and classes.
- Documents and files uploaded by an organiser.
- The order or layout of a screen — translation only changes wording, never behaviour.
| Setting | What it does | Where | Also means |
|---|---|---|---|
| Choose language (the language menu) | Sets the language for the person using the browser right now | Top bar on classic pages; also on the Info page | Also changes date and time formatting. Lost when the browser session ends. |
- The public pages an organiser writes for their own tournament — news, information pages, front-page messages and their per-language variants. See "Tournament website and pages".
- Messages an organiser writes and sends to participants — those are typed, not translated. See "Communicating with participants".
- The column headings and points rules behind a league table, beyond the wording of the headings themselves. See "League standings and tables".
- The language of the mobile app — the app follows the same personal language setting, but app-specific behaviour is covered in "The Profixio app".
- Per-fee and per-class descriptions that a tournament admin can enter in several languages: those are content owned by the tournament, entered in the tournament's own settings, not translations of Profixio.
For other roles
| Setting | What it does | Where | Also means |
|---|---|---|---|
| The tournament's own language | Set automatically from the country chosen when the tournament was created | Set during tournament creation | Used for tournament-owned outgoing text such as the default SMS signature, not for the language a visitor sees |
| A club's or team's default language | Remembered from the language of the person who created it | Set automatically | Used as a starting point when someone sends that team something with a language choice |
| Language picker in the invoice send dialog | Decides the language one batch of invoice emails is written in | The invoice sending screen | The chosen language is recorded per recipient, so you can see afterwards which language each invoice went out in |
| Translation rights | Lets a person open the translation tool and edit any interface text | Contact Profixio support to request them | A person with this right can change wording for every organisation and every language, immediately and everywhere |
The interface language is each user's own choice: it follows the language that person picks, whatever organisation or administrator they belong to.
The language of an outgoing message is decided when the message is generated, not when the recipient reads it. The recipient's own language setting has no influence on it.
- Invoice emails have an explicit language picker in the send dialog. Whatever you choose there is the language the whole batch is written in, and the language actually used is recorded per recipient — so you can check afterwards which language each invoice went out in.
- The default SMS signature for a tournament is written in the tournament's own language, which comes from the country the tournament was created with.
- Everything else is generated in the language that was active on the screen or the job that produced it. In practice that usually means the language of the administrator who pressed the button.
What this means for you:
- If a team abroad should receive an invoice in English, set the language in the send dialog before sending — changing your own language afterwards does not resend anything.
- The wording of the standard parts of these messages can be corrected by Profixio in any of the eight languages without a software release. Text you typed yourself into the message is sent exactly as typed, in whatever language you typed it.
See also
Was this page helpful?