Reporting a match live

The live screen branches on sport and federation more than on anything else. The differences that come up most often:

• Handball — three time-outs per team, no extra time by default, a draw is a valid result, and the clock can be adjusted second by second. In Swedish handball tapping a player on the court registers a goal in one tap, and tapping a player off the court activates them; during a penalty shootout the tap asks Goal or miss? instead.
• Basketball — five players on court, five team fouls, and time-outs counted per half (two, then three, then one per period of extra time). In Swedish basketball the team fouls are labelled Lagfoul, a player may have five personal fouls, and a match cannot end in a draw. Swedish basketball runs without a match clock: there is no timer and no play/pause, only the order of events. A player who reaches the personal foul limit shows as a red name and is blocked from further events.
• Volleyball and beach volleyball — played in sets, no extra time, two liberos. Rotation positions and the newest-first rule for deleting points are switched on per federation, not for the sport as a whole; Swedish beach volleyball has both, other volleyball federations may have neither.
• Water polo — seven players on court and a limit of three personal fouls per player.
• Bandy and short bandy — the only sports with a penalty queue: suspensions are parked until the operator starts them together with Start penalties, and until then they are not shown in the play-by-play. Expulsions ask for severity (Ordinary penalty, Full length penalty, Mild red card, Severe red card).
• Beach handball — played in sets, no extra time, and its own scoring event types.
• Rugby — in Norwegian rugby, tapping a player on the court registers a score directly, as in Swedish handball. Other rugby federations get the ordinary event menu instead.
• Norwegian company sports — squads come from the member register; adding a player by name is not possible.

Two things are worth saying out loud because they are often assumed to be rules:

• Time-outs, team fouls and players on court are counted and shown for the officials to act on; the personal foul limit also blocks the player.
• Whether you can name the player for an event depends on whether the competition has real player lists. Federations that load players from a member register can name a scorer; a typical weekend tournament often cannot, and events are then registered on the team only.

Anyone can watch the live screen — it needs no sign-in. Registering events needs permission on that specific match.

You can register if any of the following is true:

• You hold result registration rights or match editing rights in that tournament or series.
• You are a tournament administrator for that tournament.
• You are the host club for the match, in tournaments where the organiser has enabled club result registration.
• You are the referee appointed to the match in a series.
• You signed in with a result registration password for that match instead of a normal account. See Registering results without an email login on the results pages.
• You are the person who set the protocol up for this match.
• You have EMP access for the organisation that owns the competition.

Two extra rules apply in sports that use the full protocol (with lineups and signing):

• Someone with only match-editing rights may be asked to complete the protocol setup first; once the match has events, the screen stays open for them.
• Once the protocol has been signed, the reporting controls close for the host club, the appointed referee, people with EMP access and the person who set the protocol up. Holders of match-editing or result-editing rights in the competition keep their access after signing, so an organiser can still correct a signed protocol without reopening it.

Only one person should report at a time. Profixio records who set the protocol up as the protocol writer. An administrator with match-editing rights can see who it is under Protocol writer and hand the match over with Remove — the wording on the dialog is "It should only be done when someone else should register events". Note that this also clears the protocol setup, so the next person starts from the setup screen. It does not delete any events.

If two people report the same match at the same time, both sets of taps are saved and you get duplicate events. Agree who has the tablet before kick-off.

In sports where matches are reported without lineups and signing, the first time anyone opens reporting on a match you get a short screen called Start reporting with three fields:

• Number of halfs
• Half length in minutes
• Extra time length in minutes

They are pre-filled from the class and the sport. Check them and press Start match reporting. You can come back to them later through Settings / Match Settings — changing the period length mid-match is allowed and only affects how the clock is drawn.

Under More... on the same screen there is Report only the result, which drops the whole live protocol and just gives you the ordinary result form. Use it when nobody is going to sit through the match.

Starting a period. Periods are started and ended with events, not with a separate button — the time buttons at the bottom of the reporting menu are period-start, period-end, full time and (where the sport allows it) extra time and penalty shootout. Profixio only offers the ones that make sense next: you cannot start a period while one is running, and you cannot end one that has not started.

The clock.

• It starts when you register the period-start event, unless your federation has turned automatic start off — then it is created paused and you press play.
• It counts up from zero, or down from the period length, depending on the federation's setting for your sport.
• Play/pause is a button next to the clock, and the keyboard shortcut s.
• Some event types stop the clock by themselves (time-outs, period end), and some start it again. You do not have to do it manually for those.
• If you forget to start the period and register an ordinary event, Profixio starts the period for you so the event gets a sensible time.

The time on an event is never forced on you. The minute and second fields on the registration screen are pre-filled from the running clock, but they are ordinary editable fields. If you were slow, correct the number before you save. Minutes must be 0 or more, seconds 0–59.

Added time. Where the federation has set up an event type for stoppage time, the seconds you enter are added to the period and also to any penalties currently being served in that period. Sports whose clock counts down have added time switched off automatically: the clock stops at the end of the period.

Some sports and federations run without a match clock at all. Then there is no timer, no play/pause and no time fields — only the order of the events matters.

There are three ways in, and they end in the same place.

1. Tap a player. The fastest route. What happens depends on the sport and federation:

• Normally it opens the event menu with that player and team already chosen.
• In Swedish handball, tapping a player on the court registers a goal straight away (during a penalty shootout it asks Goal or miss? first). Tapping a player who is not on the court activates them instead.
• If the player is benched for a number of attacks, the tap counts one attack down instead of registering anything.
• If the player has a full-time expulsion, the tap does nothing.

2. Quick buttons. Team-level events — in practice time-outs — sit as one button per team above the player rows. One tap, no menu.

3. Open reporting. The full menu, headed Register events from the match. It shows every event type your federation has set up for the sport, plus the time buttons.

From there Profixio asks only for what the event type needs, in this order: the team (Choose Team), the player (Who scored? for goals, Which player? otherwise), a second player for substitutions, a sub-type for events that have variants, and finally a confirmation screen with the time, the period and a comment box. Press Create.

Useful details:

• Skip player selection appears when the event type allows an unattributed event, or when the tournament does not have real player lists. The event is saved on the team only.
• If you pick a player from the wrong team, Profixio says "Selected player was for the wrong team" and sends you back to the player screen.
• A few event types require a comment and will not save without one. The box is on the confirmation screen: "Write a few sentences about the event".
• If the menu is empty and says No events available, no event types are set up for this organisation and sport. That is a configuration job, not something you can fix during the match.
• If it says Livereg cannot be used on this match. / The match must have both home and away team, the fixture has a placeholder instead of a real team — a playoff slot that has not been filled, for example.

The score you see is calculated from the events, every time the page renders. There is no score field to type into and no way to correct the score other than by correcting the events behind it.

• Each event type carries the number of points it is worth. A handball goal is worth 1, a basketball free throw 1, a three-pointer 3.
• Delete a goal event and the score drops immediately, for you and for everyone watching.
• Events registered on a player also count towards that player's statistics, provided the player was picked from a real player list. Players added by hand during the match get no statistics.
• Penalty shootout goals are counted separately from the score in regular time.
• In sports played in sets, each period is a set and the match score is the set score.

The score is not the official result until the protocol is signed. Until then the public sees it labelled as a live score. Signing is what writes the result onto the match, updates the table and triggers everything downstream. See Signing and completing the match protocol.

Cards and suspensions are ordinary events with extra behaviour attached to the event type.

The penalty duration comes from the event type, not from you. A two-minute suspension is two minutes because the federation configured that event type that way. Federations that use shorter periods for younger age groups can configure a shorter suspension for the same event type — Profixio picks the right one by looking at the total length of the match, so the same button gives a shorter penalty in a short match.

The penalty clock. A running suspension is shown against the player and counts down with the match clock. It ends by itself when its time is up — you do not have to do anything. Bandy and short bandy are the exception: there a suspension does not end by itself, and you end it with Stop, also before its time is up. Stoppage time added in the same period is also added to suspensions being served.

For some event types Profixio asks whether the penalty clock should be used at all before saving.

Choosing the severity. In bandy and short bandy, an expulsion asks which kind before it is saved: Ordinary penalty, Full length penalty, Mild red card or Severe red card.

Full-time expulsions. A player sent off for the rest of the match can no longer be tapped — the shirt button stops responding, which is the intended behaviour, not a fault.

Cards without a clock (yellow cards, warnings) are just registered and appear in the play-by-play and on the protocol.

Which cards and suspensions exist in your sport, and what each is called, is set per federation and sport — see Sport-specific protocols and event types.

Two different counters are in play, and they are configured separately per sport.

Team fouls / team warnings. A row of dots per team at the top of the screen, filled in as fouls are registered. The limit and the label depend on the sport — Lagfoul with a limit of 5 in Swedish basketball, Team warning elsewhere. In basketball the count restarts every period, and extra time carries on from the fourth period's count; in volleyball, bandy and short bandy it runs for the whole match.

Personal fouls. Some sports have a maximum number of personal fouls per player: 5 in Swedish basketball, 3 in water polo, and 3 for team staff. When a player reaches the limit, their name and number turn red in the player list and in the play-by-play.

From then on Profixio blocks further events on that player, apart from substituting them off, and shows "The player is disqualified". If the player is on the court when the foul is registered, the substitution opens straight away with them as the player going off, so you only choose who comes on.

Benched for a number of attacks. Some sports have an event that removes a player for a fixed number of attacks rather than for a number of minutes. The player then carries a small red counter of x marks (Attacks left until unbenched), and the scorer taps the player once per attack to count it down. When it reaches zero the player is available again. Those tap-downs are not events — they leave no trace in the play-by-play, and the counter is only visible to whoever is reporting.

A substitution is an event with two players — the one coming on and the one going off. Register it like any other event; Profixio asks for both players and then swaps who is on the court.

Whether a match has a bench at all is decided when the protocol is set up. If bench handling is switched off, everyone in the squad counts as available and there are no substitutions to register — only activation of individual players.

Activating a player. In squads where players start inactive, tapping an inactive shirt number offers to activate the player. The activation is stored as an event, so it can be undone by deleting it.

Rotation. Volleyball-type sports track the serving rotation. The rotation screen shows the positions on court, and you can either place players by hand or let Profixio fill the positions in player order, plus reset them. Saving the rotation with the same player in two positions is stopped with "A player can only be in one rotation position". A normal substitution also swaps the two players' rotation slots. Rotation is only switched on for the federations that use it — Swedish beach volleyball among them.

Liberos. Sports with liberos have a maximum (two in volleyball). Trying to add one more gives Cannot add more liberos. A libero is always counted as on court, never as a starter.

Players on court. The sport defines how many players belong on the court — five in basketball, seven in water polo. Profixio uses that number for the layout of the player buttons and for the score sheet. Check that the right number of players is on court.

Building the squad and the starting lineup before the match is covered in Setting up and opening the match protocol. Note that the team's own lineup page closes once the match has events (and shortly before kick-off), so a team leader cannot change the squad from their side once you have started reporting.

A player who turns up but is not on the team sheet can be added from the protocol screen, under Add an unregistered person. It needs a first name, a last name and — for players — a shirt number that is not already in use in the match (The shirt number is in use).

The screen says it plainly: Add a person - no statistics will be saved for this person. The person is created only inside this match protocol. They are not matched against the club's members, not against any licence, and nothing they do counts in player statistics or rankings.

Whether the new person starts on the court or on the bench depends on the sport: in sports without a bench they go straight into the lineup.

It is not always allowed. Adding an unregistered player is:

• blocked entirely for Norwegian company sports, where the squad must come from the member register;
• controlled per series elsewhere — a federation can allow or forbid free-text players for a league;
• allowed by default in ordinary tournaments.

Adding team staff (coaches, officials) by name is always allowed.

If the button is missing, that is the federation's decision, not a fault. The alternative is to add the player to the squad properly — see Team roster and player registration — or to register the event without a player.

Time-outs are ordinary events, usually on a quick button per team so they take one tap. The dots at the top of the screen show how many each team has used and how many are left. The allowance comes from the sport: two per team in most, three in handball, and in basketball two in the first half, three in the second and one per period of extra time.

Spectators is the attendance count — a small number field marked Spectators next to the score, filled in by whoever is reporting. It saves as you type. Everyone else sees it as a plain number once it has a value.

It matters at the end: some federations require the spectator count before the protocol can be signed, and you get The number of spectators must be greater than zero if you try to sign without it. Fill it in during the match rather than hunting for a figure afterwards.

When you register the end of the last ordinary period, Profixio offers only the endings that the sport allows:

• Sports where a draw is a result (handball by default) offer both end the match and start extra time. It is your choice.
• Sports that must have a winner (Swedish basketball) will not let you end the match on a draw — extra time is the only option offered until one team is ahead.
• Sports played in sets (volleyball, beach handball) end when a team has won enough sets, up to the number of periods set for the match.
• Penalty shootouts are their own set of event types, with their own goals that do not add to the score in regular time.

Extra time is only available where your federation offers extra time for the sport. The length of an extra period comes from the Extra time length in minutes field on the settings screen.

Registering the match-end event stops the clock — it does not finish the match. The result is still a live score. What makes it official is signing the protocol, which writes the result onto the match and starts the table calculation. See Signing and completing the match protocol.

Everything you register can be corrected while the protocol is open. There is no separate undo — you edit or delete the event itself.

Edit. The pencil on an event in the play-by-play reopens it with everything filled in — team, player, time, period, comment. The dialog is outlined in red so you can see you are editing rather than creating. Change what is wrong and save.

Delete. The bin on the event, with a confirmation step. Deletions are permanent: the event row is removed, not archived. Deleting a goal changes the score at once; deleting a substitution or an activation puts the lineup back the way it was.

Some federations only let you delete the newest point. Where every point is an event and the order matters, a federation can require points to be removed newest-first — Swedish beach volleyball is the main one. Trying an older point gives Only the newest point can be deleted. Please remove newer points first., and deleting a point removes that point and everything after it. Work backwards. This is a federation setting, not a rule of the sport: another volleyball federation running the same sport can delete any point.

Start over. Under More... in the reporting menu there is Reset all and restart match, behind a Are you sure? confirmation. It deletes every event on the match, clears the result and the signatures, updates the tables and statistics, and puts all players back to their starting state. Where the match uses a protocol, the match goes back to protocol setup with the line-ups kept, so the protocol must be set up again before reporting. Use it for a match that was reported on the wrong fixture, or after testing — never as a way to fix one wrong event.

After signing. Signing closes the reporting controls for referees, host clubs and whoever set the protocol up. Organisers who hold match-editing or result-editing rights in the competition can still edit a signed protocol — so if something is wrong after signing, ask the organiser rather than assuming it is frozen. See Signing and completing the match protocol.

Who did what. Profixio keeps an audit trail of created, updated and deleted events for each match, including what changed. Contact Profixio support to find out what an event looked like before it was deleted.

Almost everything on this screen is configuration. If your screen looks different from a colleague's, one of these is the reason.

The values that actually apply to a given match are shown on the protocol setup screen — see Setting up and opening the match protocol.

The score is wrong. Look at the play-by-play, not at the score. The score is the sum of the goal events, so a wrong score means a wrong, missing or duplicated event. Fix the event and the score follows.

Two people reported the same match and everything is doubled. Both people's taps were saved. Delete the duplicates one by one. Agree on one device before the next match.

My taps do nothing / the buttons are gone. Either you are not allowed to register on this match (see Who is allowed to register events), or the protocol has already been signed, or the fixture is missing one of its teams.

A player cannot be tapped. The player has a full-time expulsion, has reached the personal foul limit, or is benched for a number of attacks and each tap is counting an attack down.

The clock is wrong. Nudge it with the -15s / +15s buttons; they change the time for real, not just the display. If the clock is not running at all, check whether the period was started and whether your federation starts the clock automatically.

The event menu is empty. No events available means no event types are configured for this organisation and sport. It cannot be fixed during the match — report it.

The screen looks frozen. The page updates over a live connection. If the tab has been in the background or the network dropped, bring the tab back into focus and it resyncs. If it still looks stale and no "Not saved – connection problem" banner is showing, reload the page — nothing you registered is lost, because every event is saved as you go.

The match went offline / I lost the network. There is no offline mode. Events are only stored when the tap reaches the server; if the connection is down, the event is not saved. A "Not saved – connection problem" banner at the bottom of the screen means a tap did not go through. After a tap on one of the team buttons outlined in the team's shirt colour, the banner offers Try again, which saves the event once even if the first attempt got through, and Discard, which drops it. When the banner has no Try again, check the play-by-play and register the event again if it is missing. On a patchy venue network, keep the page visible, verify the play-by-play after each event, and write anything doubtful down on paper as a backup.

The match is no longer available. The match or its class has been deleted. The events, if any, are gone with it.

The public cannot see the lineup. Lineups are shown publicly from a set number of minutes before the start of the match, set per federation; in competitions that use the older player lists, the first event must also have been registered.