Applying to move a series match

The Apply for match move button sits on the match card, under the contact information. It only appears when every one of these is true:

About you

• You are signed in and hold match rights on your club. Being a team leader for the team is not enough — the right is given on the club, in the club register.
• Your club is one of the clubs in the match: the home team's club, the away team's club, or the club of the arranging team. Either side may apply; it does not have to be the home club.

About the match

• The class has a match-move deadline that is still in the future. Without a deadline, or after it has passed, nothing about match moves is shown at all — not even applications that were sent earlier.
• The match has a time. A fixture that is still unscheduled cannot be moved by application.
• The match has not been played yet.
• The club time-setting deadline for the match has passed. While the home club may still set time and venue itself, that is the tool to use — see Setting times and venues for series matches. The move application is the route after that window closes.
• There is no application on the match waiting for a decision. Trying anyway gives the message Active application exists. Once the previous application has been approved or denied, a new one may be sent.

A tournament administrator with team-edit rights in the competition can see the applications block on the match card but cannot send an application from it.

1. Open the match on the public match pages so the match card is shown, and scroll to Match move applications.
2. Press Apply for match move. The form opens in a window and shows Currently playing at with the match's present date, time and venue, and Created by Club with the club the application will be registered on.
3. Fill in what you are asking for: New match time — a date and time. It is pre-filled with the current start time, and it must be in the future.
4. New field — start typing to search the venue list; pick one from Select field.... The list holds the facilities registered in your federation's districts and shows the 25 best matches for what you type, so type enough of the name to narrow it down.
5. Comment — free text, normally the reason for the request.
6. You must fill in at least one of the three. Changing nothing but leaving the time as it is counts as no change: the error is You must provide a new time, a new field OR a comment.
7. Tick Accepted by all the teams?. The help text under it asks you to confirm that you have informed all the teams — the home team, the away team and the arranging team. Without the tick you get You must confirm that all teams are informed. The tick is your confirmation that you have already spoken to the other club.
8. Press on to the confirmation step, headed You are requesting the following changes, which lists the time and venue as From: and To:. Check it, then press Send application.

The window closes and the application appears in the list on the match card with the status sent, the club name and how long ago it was sent.

Every application ever sent on the match — still waiting, approved or denied — is listed on the match card in the order they were sent, as long as the class's match-move deadline is still open. Each entry shows:

• Tid — the requested new date and time, when one was asked for.
• Bane — the requested new venue, when one was asked for.
• A status badge: sent (waiting for a decision), accepted shown in green, denied shown in red.
• The applicant's comment in italics, and the administrator's reason for the decision in a highlighted box below it, when one was written.
• How long ago it was sent, and which club sent it.

There are only these three statuses.

When the class's match-move deadline passes, the whole block disappears from the match card, including the history. If a club needs to see what was applied for after the deadline, ask the competition administrator, who can still see it in the league administration.

An application can be taken back with the small X button beside it, which asks Remove this application? first.

• Only the person who sent it can withdraw it. A colleague at the same club cannot, even with the same rights. Contact Profixio support to withdraw an application someone else sent.
• It can only be withdrawn while the status is sent. Once it has been approved or denied it is final; ask the competition administrator instead.

Withdrawing removes the application from the match card and frees the match for a new application. It does not remove an invoice line that was created when the application was sent — if the federation charges for match moves, a withdrawn application still costs. Ask the federation to credit it.

The decision is taken by the competition administrator — the federation or district that owns the series. Clubs cannot approve their own or each other's applications, and the opponent has no approve or reject button. Today the decision is taken in the league administration system, not in Profixio's own pages.

The administrator sees every application for the season in one list, with the ones still waiting at the top, selects one or more and either approves or denies them. A comment can be written with the decision, and it is shown to the clubs on the match card.

When an application is approved

• The match is updated with the new date, time and/or venue. If the new date falls in a different round, the match is moved to that round.
• The public match programme and the app show the new time and venue.
• The status turns green and, depending on how the administrator handled the referees, the referee appointments on the match may be cleared or set back to nominated — see the next section.
• Both clubs are notified.

When an application is denied

• Nothing about the match changes. The date, the venue and the referees stay as they were.
• The status turns red and the reason, if the administrator wrote one, is shown on the match card.

An administrator may change the decision later: an application that was denied can be approved afterwards.

In series play, the administrator chooses what to do with the referees as part of approving the move. The usual options are to remove the appointed referees from the match entirely, or to keep them on the match but put referees who had already accepted back to nominated, so they have to confirm the new time. Which of these is preselected is a federation setting. Referees are notified about the change unless the administrator turns the notifications off for that decision.

In stand-alone tournaments, whenever anybody edits a match's date or time, Profixio removes the appointed referees automatically. The rules are:

• Only a change of date or time removes referees. Changing only the venue never does.
• A match that already has a result never loses its referees.
• The move has to be big enough. Below the tournament's threshold — 30 minutes unless it has been changed — nothing happens, so small corrections are safe.
• The organiser can switch the whole behaviour off with Auto-delete referees when match is moved.
• Removed referees are e-mailed and, if they use the app, pushed — unless communication is switched off for the tournament, in which case they are removed without notice.

Referees are not told when an application is merely sent. They only hear about it if and when the move is approved.

If a match keeps losing its referees on every small edit, check the threshold setting before reporting a fault.

Federations can put a price on moving a match, and Profixio charges it when the application is sent — not when it is approved.

• The price is set per federation, and can be set differently per district. The district price is used when the series belongs to a district; otherwise the federation price applies.
• The charge lands as an invoice line on the applying club, ready to go on the club's next invoice. The line names the match and records how many days before kick-off the application was sent — that figure is there so federations can charge more for late changes, but Profixio does not scale the price itself. Any sliding scale is something the federation applies by hand.
• Federations that do not want to charge simply leave the service without an account, and nothing is created.
• A price of zero still creates a line, so a club may see a zero-amount match-move row on its invoice. That is intentional bookkeeping, not a fault.

The charge does not depend on the outcome. An application that is denied, or that the club withdraws again, still produces the line. If a federation wants to refund those, it has to credit them.

Ask your federation what a match move costs and whether the amount depends on how late it is — Profixio holds the price, but the policy is the federation's.

The applications an administrator has to deal with are also visible from the league match list: it has an Applications column counting the applications on each match, and a Has match move applications filter to show only those matches.

Work down the list — the first "no" is the answer.

1. Is the block there at all? If the match card shows no Match move applications heading and no button, the class has no match-move deadline, or it has passed. Only the competition administrator can change that.
2. Is it a series? Stand-alone tournaments have no match-move flow. In a tournament the organiser edits the match directly.
3. Has the match got a time? An unscheduled fixture cannot be moved by application.
4. Has it been played? Played matches are out.
5. Is the club time-setting window still open? If it is, use time setting instead — the application route opens only when that deadline has passed.
6. Is there already an application waiting? Active application exists means the previous one has not been decided. Withdraw it (only the person who sent it can) or wait for the decision.
7. Do you have match rights on the club? Team leaders and ordinary club users cannot apply. Ask a club administrator to give you match rights.
8. Is your club actually in the match? Only the home club, the away club and the arranging club may apply.
9. Are you signed in on the right club? People connected to several clubs must be working in the club that plays the match.

For an administrator who cannot find an application a club says it sent: check whether the class's deadline has passed (the club can no longer see it either), and whether the club withdrew it again.

Almost everything about match moves is federation policy rather than something Profixio enforces:

• Whether the feature exists at all is decided per category, by setting a match-move deadline. A federation that never sets one has no match-move flow.
• How late a club may apply is that same deadline, and it is set per category, so different divisions in the same season can have different rules.
• What a move costs is a federation price, optionally different per district, and is charged whatever the outcome. Profixio does not enforce a sliding scale by lateness — it only records how many days before kick-off the application was sent so the federation can apply its own rule.
• Whether both clubs must agree first is federation policy. The applicant confirms in the application that the other teams have been informed.
• What happens to the referees on approval has a per-federation default that the administrator can override on each decision.
• Whether an approval can be automatic — a competition can be set up so that an agreed move is applied without an administrator handling it, in which case the application shows as accepted straight away. Ask your federation whether this is on for your series.

A competition can also be set up so that referees follow the match when it moves rather than being taken off it, and are treated as accepted rather than nominated. Ask your federation or district administrator how this is set for your series.